Effective date: September 20, 2026
This Privacy Policy explains how Optimal Shipping Services collects, uses, protects, and handles information submitted through our website and mobile application.
1. Information We Collect
When you request a quote, contact us, subscribe to updates, or otherwise communicate with us, you may voluntarily provide information such as your name, email address, subject, message, shipment details, and other information needed to respond to your request.
Our website hosting provider may also process limited technical information, such as IP address, browser type, device type, access time, and pages visited, for security, diagnostics, and reliable operation.
2. How We Use Information
We use information to provide app and website functionality, respond to inquiries, prepare shipping quotes, coordinate requested logistics services, provide customer support, maintain security, prevent misuse, and comply with applicable legal obligations.
3. Sharing of Information
We do not sell personal information. We may share information only with service providers that support our operations, with shipping or logistics partners when necessary to fulfill a request, or when disclosure is required by law. These parties may use the information only for the relevant service or legal purpose.
4. Tracking and Advertising
We do not use names or email addresses to track users across apps or websites owned by other companies, and we do not use this information for third-party advertising.
5. Data Retention and Security
We retain personal information only as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information you have submitted, subject to applicable legal and recordkeeping requirements. You may also choose not to submit information, although some features or services may then be unavailable.
7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information was submitted, we will take reasonable steps to delete it.
8. Third-Party Links
Our website or app may contain links to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date.
10. Contact Us
For privacy questions or requests, contact Optimal Shipping Services:
Email: clifftonheiga@uhauldeliveryservices.com
Phone: +1 585 404 1696